Managing your ProjectBook account
Updated
I'd like to change my account email
You can't change the email address of a ProjectBook account from inside the app: Settings shows it, but it can't be edited there. Write to us at contact@projectbook.co from your current address, tell us the new one, and we'll help you move over, including any subscription or discount you have.
I forgot my password, or would like to change it
- On the login page, click “Forgot password?” below the Continue button.
- Enter your email address and click Continue.
- Check your email for a link to reset your password. Be sure to check your spam folder if you can't find it.
- Follow the link and choose a new password. The link only works in the browser you clicked “Forgot password?” in. Opened anywhere else it shows a Password Reset Error; request a new link from the browser you will open it in. The desktop app counts as a different browser, so ask for the link from ProjectBook in your web browser.
To change a password you still know, log out first and follow the same steps. On a computer, Log out is at the bottom of the Settings window. Settings on a phone has no Log out button yet, so do this from a computer.
I didn't get the email, what do I do?
- Make sure you entered the email address you used when you created your account.
- Check your email's spam folder.
- If the email still hasn't arrived, write to us at contact@projectbook.co.
Still stuck?
Write to us at contact@projectbook.co and say what you were trying to do. A screenshot helps.
Contact support